Jasbindar Singh, coaching psychologist and executive coach of SQ Executive Management Consultancy, agrees. She says: "Values are fundamental to the purpose ...
What does the leadership coaching programme cover? Working with senior executives to develop leadership skills and awareness. Covers self and "other" awareness, understanding own leadership style, strengths and weaknesses, dealing with different styles, getting the best from teams, and leader as coach.
What is Executive Coaching? It is a consultative process that helps unleash your potential and maximise your performance. It helps you achieve your goals sooner and more effectively by providing new insights, a clearer focus and ongoing support. My 100% committment to you is to assist you in being the best you can be.
How does it work? The SQ process unblocks pathways to greater effectiveness and better performance. It involves asking relevant and advancing questions. This generates awareness and openness to previously unconsidered possibilities.
My approach is somewhat unique because it is a holistic one that encompasses the best of psychological principles about human dynamics combined with management realities and spiritual truths. Your whole person is engaged in the process including your emotional, intellectual, physical and spiritual aspects.
I go beyond mere coaching by generating new and previously unknown insights - a true process of creative discovery to advance your personal and professional goals.
One of my gifts is in being able to ask powerful questions which then sets the ball rolling in finding the best and previously unthought of answer or solutions. And through this process, I am able to create shifts for you from where you are to where you would like to be.
The process can include 360-degree feedback from your colleagues, boss, subordinates and even customers and suppliers. This needs to be handled gently and sensitively because, as humans, our 'egos' can get in the way. As a coach, I am at times giving feedback on 'touchy issues' such as your management or leadership style and your approach to life and other people.
This whole process is private and confidential - creating a safe and trustworthy relationship. Clients frequently say they are pleasantly surprised at how comfortable and easy it feels for them to discuss things with me.
Words frequently used by clients to describe how they experience my coaching:
Insightful and deep Professional Challenging yet supportive Positive and caring Trustworthy Holistic
What makes coaching successful? For coaching to work there has to be a certain level of chemistry and rapport between the two parties. If this is missing and the process feels like 'hard work' then it is unlikely to work. Whilst trust takes time to develop and grow, there needs to be at least an initial sense of safety and comfort with each other.
Coaching is a constructive process to help you 'do better' and reach the next level of performance effectiveness. If you are like most people, you want to do a good job and learn new skills along the way. Skills that will help you achieve your personal and professional objectives. You will therefore be keen to integrate new insights and behaviours along the way.
What are the outcomes and benefits?
An organisation's sustainable edge is in having engaged, passionate and knowledgeable employees and and in creating effective relationships with its customers, business partners and employees. Executive coaching helps achieve this by resourcing it's senior leaders.
What individual benefits can you look forward to?
Enhanced leadership style
Greater alignment between who you are and what you do
Improved management performance and leadership effectiveness
Enhanced creativity to develop new ideas
Self development at a deeper level - personally and professionally
Prepared yourself for that next step up ( as many coachees have done to date - you can speak to them!)
A greater sense of confidence in self, role and delivery
Developed a greater sense of responsibility and ownership
Used Jasbindar as a confidante and sounding board - "gets lonely at the top"
Moved from effectiveness to greatness!
What are the organisational benefits?
Customised and targeted input
Enhanced leadership skills hand in hand with commercial realities
Built your intellectual and human capital
Improved organisational performance
Greater individual and organisational values alignment
Improved staff morale and fewer unresolved conflicts
Greater employee responsibility and ownership
Becoming an employer of choice through your commitment to your people
You are also very welcome to speak to any of my current or previous clients. Referees will be happily provided upon contact.
"Coaching ... is about helping people learn so they can be the best prepared employees. Today managers add value by brokering with people, not building empires."
Lawrence Bossidy Former Chairman and CEO Honeywell International Inc
Some examples…
Developing specific skills and insights to generate greater employee engagement
Enhanced "self" and "other" awareness leading to improved communication and positive relationships with colleagues, DR's and CEO
Resourced and developed capability of senior executives to take their next step up.
Addressed blind spots as well as generated effective solutions where there were ongoing relationship or culture issues.
Organisational fit through values alignment. Rather than both parties feeling stuck and blaming each other, mutually acceptable outcomes for both employee and employer were mobilised.
Executives have been able to stand back and work 'on' the business rather than 'in' it.
360-degree feedback unearthed views that client was not so tuned into previously. Resulted in behaviour change which improved his credibility and performance.
Career development and life planning issues explored for better work/life balance.
Performance issues. Clients who previously had difficulty getting along with other members of the senior management team turned around their relationships.
Clients often talk about...
Acquiring new insights, skills and perspectives
Having more understanding about themselves and others
Having a greater repetoire of leadership styles to draw from
Changing their approach and attitude to a more winning style
Improving their relationships
Colleagues noticing and commenting on positive changes in them
Gaining clarity and adapting to new behaviours
Expanding their horizons
Feeling supported, well-resourced and more resilient
Being promoted to higher positions
I work best if you are willing to...
Be the best that you can be
Take an honest look at yourself and issues
Take responsibility
Advance from your current reality
Consider thoughts and ideas from other realms and beyond the square
I really enjoyed working with you this year. It has been a great journey of self discovery and learning and I really appreciate your insights and support.
-CEO - International Service Organisation
"Jasbindar’s coaching sessions have significantly improved the way I communicate with my direct reports, peers and manager. Coaching has allowed me further develop my persuasiveness and influence skills. These skills are essential for the job I do. The most significant benefit of the coaching sessions for me has been the increase in my confidence both personally and professionally.
- Heather McDonald Sales and Service Manager AA Insurance Limited
"As part of our development planning process, a need for coaching in style for a senior manager was identified. The experienced manager involved was not ‘just out of university’ so I was partly concerned whether SQ Consulting’s approach would deliver the improvement needed. As I am always an optimist when it comes to people, we pushed forward – and for me a truly amazing transformation has been achieved. Well done to Jas and SQ Consulting.
- Tony White CEO, Procurement Carter Holt Harvey
Jasbindar has mastered the art of being both supportive and challenging at the same time. She helped me to build on my strengths and recognise the defence mechanisms I used, without thinking, everyday. She was able to hold up a mirror and helped me to see beyond the surface of humour and articulate the deep- seated beliefs driving my behaviour. I found her practical tips really helpful and over the course of 9 months, I learnt to sweat less about the small stuff and became a better team player as a result. -General Manager Telecommunications industry
"Working with Jas over the past year has enabled me to gain insights into myself that have advanced my leadership skills and as a result increased my job satisfaction. The work we have done has allowed me to better able to understand the motivations of others and work to find solutions and opportunities to situations that would not normally have occurred. This has created opportunities in my career and personal life. She has triggered the ability in me to catapult myself out of my comfortable rut and start living up to my true potential. I am now getting more out of my career as well as work life balance and enjoying the “now” moments along the way."
- CFO
"I very much enjoy your approach. You have a clear understanding of senior management roles and the self development that can contribute to better performance. Your toolbox of analytical techniques is excellent, but your greatest strength is your ability to intuitively identify key issues for me. Through your mentoring I have adapted much more rapidly to an executive position. Both my Chief Executive and my reporting managers have commented favourably on the changes I have implemented as a result of your coaching. My work hours have decreased and my effectiveness has risen sharply." - Peter Lawless Regional Gen Mgr Dept of Conservation
"What I have appreciated about your coaching has been your ability to ask questions in a way that allowed me to find the answers in a safe way. You have the capacity to see through to the deeper issues; the fabric of things. I see you as someone with the "brain of a scientist but the soul of a poet."
- HR Manager
"Jasbindar soon dispelled any doubts I had about the coaching program, and encouraged me to bring down my guard and think about things. I found I was able to identify the differences in my persona in and out of work and focus on my weaknesses. I have been able to soften my style and believe my interaction with people has improved significantly."
- Business Development Manager , Fletchers
"When I first started working with Jas I thought I had a good understanding of the issues I faced but understood less of the reasons why I felt as I did and even fewer of the alternatives available to me. Jas helped me understand much more about myself, interacting with others, the choices and strategies available to me and how to make them work.In the time we spent together I have enjoyed the humour and the sharing of the key moments in life, the little things that help and the memorable quotes that remind me. I have realised I am constrained only by my own thoughts and actions, almost never have I failed when I have been clear and determined about the desired outcome. I have learned to be bolder, more often."
- Supply Chain Manager
"Jasbindar employed an excellent blend of personal reflection and strategic leadership coaching to add tremendous value in a very short time. Meetings with Jasbindar are both challenging and invigorating. She nicely balances empathy with robustly holding to account. I found this a very practical way to implement, rather than just learn, strategic leadership practices."
- Neil Andrew, Head of Operations & Technology, Television New Zealand
"Jasbindar has been a great support. Her coaching style through frank discussions around solutions to issues has opened my eyes to an array of alternatives that I may have never considered. Her mentoring has forced me to stretch my boundaries."
- CFO of a major bank
"Working with Jas has been incredibly valuable to me. She has helped me gain a greater understanding of myself and develop my skills and empathy when relating to my executive peer group. This has enabled me to strengthen my position within this team and raise my profile across the business. Importantly I am more relaxed and find it easier to manage, in fact even enjoy, the political game play needed to achieve positive influence.
At a personal level I feel calmer and happier, having put some 'demons to rest' and being able to accept and believe in myself, also to forgive myself when I don't get things 120% right.
It is possible to be human and successful!" - GM, Sales
